Refund Policy
Returns
**ALL SALES ARE FINAL**
We only accept returned items (unless otherwise noted) for store credit within 7 days of delivery date.
Returned items must be unused, in original packaging and with original tags still attached.
All shipping charges for returns/exchanges are to be covered by the customer.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you will receive store credit for the amount of your purchase
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your email
If you’ve done all of this and you still have not received your refund yet, please contact us at info@betterspiritsdurags.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@betterspiritsdurags.com and send your item to Better Spirits, 315 W 36th Street, New York NY 10018, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping
To return your product, you should mail your product to Better Spirits, 315 W 36th Street, New York NY 10018, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
**ALL SALES ARE FINAL**
We only accept returned items (unless otherwise noted) for store credit within 7 days of delivery date.
Returned items must be unused, in original packaging and with original tags still attached.
All shipping charges for returns/exchanges are to be covered by the customer.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you will receive store credit for the amount of your purchase
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your email
If you’ve done all of this and you still have not received your refund yet, please contact us at info@betterspiritsdurags.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@betterspiritsdurags.com and send your item to Better Spirits, 315 W 36th Street, New York NY 10018, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping
To return your product, you should mail your product to Better Spirits, 315 W 36th Street, New York NY 10018, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.